Frequently Asked Questions







Getting Started

+ What is SGLocate?
+ Where do you get your data from and is it accurate?
+ How often is your postal address updated?
+ How do I get started?


Account Management

+ How do I keep track of my usage?


Billing and Pricing

+ How does subscription work?
+ Can I change my subscription plan?
+ How do I pay for subscription?
+ Will my subscription expires?
+ How do I update my credit card details?
+ Is my payment secured?


Technical Questions

+ How do I implement SGLocate API into my website or web/desktop/mobile application?
+ Can SGLocate API be integrated into a CRM, ERP, Excel document, Access database or other custom system?
+ I need help implementing SGLocate API into my website or application, can you do it for me?
+ How can I be notified when there are changes in the API?
+ Do you offer a trial API?
+ Can unused API quota be carried over to the next month?
+ Do you keep a log of API calls sent?